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Frequently Asked Questions   Please read this section before you email us with questions relating to SoftRescue™ Small Business, registration or related issues.   Can I choose which applications I want to be transferred? Answer: Yes. You can choose which applications you want to extract from your old PC, and you can choose again which applications you want to restore on your new PC.   Will SoftRescue Pro overwrite my new operating system? Answer: No. Your new operating system stays intact without being altered. Will all my programs from my old PC work on my new PC? Answer: 85%-95% of your programs, including most system service related programs, will work. However; some programs will not work on the new PC. Here are some reasons that can cause programs to malfunction on the new computer after transfer: The program needs updated drivers. Some programs may need a new driver to work with new hardware and operating system. You need to install the required driver on your new PC after the migration, but in some cases this could cause the program to fail and you will need to reinstall the program manually. The program is incompatible with the new operating system. If you have a newer operating system on your new computer, each program that is restored to the new computer must be compatible with the new operating system. Programs that are incompatible with the operating system will not run whether they are installed from scratch or transferred with a transfer software such as SoftRescue™ Pro. Hardware dependent programs i.e. specific motherboard programs like Asus™ Updater. If you have a hardware dependent program on your old computer you must install the hardware on the new system and then manually install the program on your new computer. Dual boot solution on the same harddrive. SoftRescue Pro does not support transfer to a new computer with dual boot solution installed on the same hard dive. You will need to either set up dual boot on two separate hard drives, or remove the dual boot solution and run a single operating system before you can restore applications.   Will I lose any data on my old PC? Answer: No. Your old PC will remain fully intact after extraction.   How do I transfer multiple users? Answer: Due to respect for privacy for other users on a computer, you have to move each user account. This is done by login in to each account and choose to move only "My Documents".   Do I need a special cable? Answer: No. You can store the transfer file to any PC compatible storage media, even onto a file server in your network. External hard drives are recommended if you have lots of games and applications, that you want to transfer.   Why should I choose SoftRescue before other migration software? Answer: Take a look at the comparision chart below and you will see that we have tried our best to make a software that fully provides the best help for its users. The idea for SoftRescue Pro originated in 2005 from an individual that worked in a computer and software store. He recognized the enormous demand for a software that could help people to transfer software between computers. He had some issues with his own computer and needed to reinstall Windows. The vast number of software and games to be reinstalled, and the already recognized demand, made him come up with the idea for SoftRescue Pro. This individual is also known as our CEO: Pål Sverre Loken. He brought the idea on to his colleague; John Sverre Vik who instantly came onboard as CIO. Over the computer store counter, they managed (without much convincing) to place the mastermind coder; Sveinung Sveen behind the wheel of what to become the development department of Anovasoft AS. SoftRescue Small Business has been created by selfmade entrepreneurs with a goal to help people save time. Anovasoft will always strive to make its products better, and to give customers the best support possible. Thats why you should choose SoftRescue Small Business before other migration productsWe simply try harder. Can I transfer from a new version of Windows to an older version of        Windows? Answer: Transfer from Vista to XP might work. Transfer from Vista or XP to older Windows than XP is not recommended.   Does SoftRescue™ transfer viruses, spyware, addware and other        infected files? Answer: SoftRescue™ only migrates the original files. This means that all infected files will be left behind on you old computer. Why doesn't my Adobe programs work after restore? Answer: Due to the Adobe licesing service, you have to release your old license on your old computer before using it on the new computer. This is because Adobe® uses an online solution, which checks if your license is used on more then one computer. This is done by opening your Adobe® product on your old computer. Then open a new document/image/project, and go to the Help menu. Push Deactivate and follow on screen instructions from Adobe®. Be sure to write down your license key. What are Dependent Applications? Answer: These are applications that will not work alone. They are dependent on each other to run. Example: iTunes™ need QuickTime™ to run. If SoftRescue discover a dependent application, it will automatically select them for you. Do not deselect these applications. The main application will not work on your target computer if you do.