SoftRescue Return Policy:
With millions of different computer configurations on the market we have to our best knowledge adapted SoftRescue to perform well on any healthy Windows 2000(SP4) XP or Vista computer.

Before we can authorize a refund, we require that you try to find the answer to the problem in our online help section: 

http://srpro.anovasoft.com/us/help/index.htm

If you need further assistance to solve the issue, our technical support team is ready to help you with your problem.

Contact support by sending an e-mail to: NAsupport@softrescue.com

If we are unable to solve your problem, we would be happy to refund your purchase.

Note! If the source PC suffers from corrupted Windows, are infected with certain rootkit or malware that damages the production of SoftRescue archive file, or if the system hard drive have damaged sectors, we cannot authorize a refund.